Our job is to ensure that Access Medical is working as well as it possibly can for both you and your patients. If you would like us to come out and pay your staff a visit and provide a refresher on how Access Medical works please give us a call. If at any time you need assistance with any part of our program please don’t hesitate to contact our provider relations team at 775.284.8989 ext. 512.
The Basic Guidelines of AHN
There are a few program guidelines designed to make sure this program runs as smoothly and efficiently as possible for all our of providers and our. More detail about how Access Medical operates can be found in the provider manuals listed below.
Commonly Asked Questions
All Providers should use the following link to log into the AHN Provider Portal:
Please use existing AHN username and password.
To refer a member to obtain lab work simply provide them a lab slip and direct them to go to any Access Medical contracted laboratory. If the member needs assistance in locating an Access Medical contracted provider please have them call our care coordination department at 877.385.2345.
To see our list of Access Medical contracted laboratories please click the following link.
If you need to process a referral for services for an Access Medical member please simply fax the necessary information to our care coordination department at 775.284.8991. We will process the referral within 48 hours of receipt of this information including sending information back to you about where the referral was sent.
You can use the Access Medical referral form by clicking here or simply send the following information on your own form:
- Patient name
- Patient DOB
- Referring provider
- Specialty/service needed (please include the CPT code for diagnostics and procedures when possible)
- Date of referral
- Staff contact in case we have questions
- Return fax number
If you have any questions or concerns about processing a referral please call our care coordination department at 877.385.2345.
To see our list of Access Medical contracted providers please click the following link.
To obtain pricing for an upcoming out-patient surgery please complete the form attached here and fax to our care coordination department at 775.284.8991. We will get back to you within 48 hours of receiving this form. If you need to obtain pricing for a surgery ASAP please call our care coordination department at 877.385.2345.